phfun.com Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how phfun.com ("phfun.com," "we," "us," or "our") collects, uses, stores, and discloses personal information about you when you access or use the phfun.com website, mobile platform, and all associated services (collectively, the "Platform").

phfun.com is committed to protecting the privacy and personal data of all players, particularly those accessing the Platform from the Republic of the Philippines. This Policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and other applicable data protection laws.

This Policy should be read together with our Terms & Conditions, which are available at phfun.com Terms & Conditions.

2. Personal Data We Collect

phfun.com collects personal data in the following categories, depending on how you interact with the Platform:

2.1 Registration & Account Data

• Full legal name, date of birth, and gender.
• Residential address (including city, province, and postal code within the Philippines).
• Email address and mobile phone number.
• Username and encrypted password.
• Preferred language and currency (Philippine Peso / ₱).

2.2 Identity Verification (KYC) Data

• Government-issued identification documents such as Philippine passport, driver's license, SSS card, UMID, or PhilSys National ID.
• Proof of address documents such as utility bills or bank statements issued in the Philippines.
• Selfie or facial image for identity verification purposes, where required.

2.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts in Philippine Peso (₱) and timestamps.
• Payment method details such as GCash account reference, PayMaya account reference, BPI, BDO, or Metrobank account details (we do not store full bank account numbers).
• Betting history, game activity records, and account balance information.

2.4 Technical & Usage Data

• IP address, device type, operating system, and browser type.
• Pages visited, features used, session duration, and clickstream data.
• Geolocation data (country and region level) to verify eligibility and comply with regulatory requirements.
• Cookie identifiers and similar tracking technologies (see Section 7).

2.5 Communications Data

• Records of your communications with phfun.com customer support, including live chat transcripts and email correspondence.
• Feedback, survey responses, and promotional opt-in preferences.

3. How We Use Your Personal Data

phfun.com uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your phfun.com account, including processing deposits and withdrawals in Philippine Peso.
• Identity Verification: To verify your identity and age (21+) in compliance with Philippine gaming regulations and our KYC obligations.
• Service Delivery: To provide access to phfun.com games, live dealer tables, promotions, and all other Platform features.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Legal & Regulatory Compliance: To comply with applicable Philippine laws, including anti-money laundering (AML) obligations, tax reporting requirements, and regulatory directives.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Responsible Gaming: To monitor gaming patterns and identify players who may be at risk of problem gambling, and to administer self-exclusion and deposit limit tools.
• Marketing & Promotions: To send you relevant promotional offers and updates about phfun.com, where you have provided consent or where permitted by applicable law. You may opt out at any time.
• Platform Improvement: To analyze usage patterns and improve the phfun.com Platform, user experience, and game offerings.

4. Legal Basis for Processing

phfun.com processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Consent: Where you have given explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications.
• Contractual Necessity: Where processing is necessary to perform our contract with you — specifically, to provide the phfun.com gaming services you have registered for.
• Legal Obligation: Where processing is required to comply with applicable Philippine laws and regulations, including AML obligations and gaming regulatory requirements.
• Legitimate Interests: Where processing is necessary for phfun.com's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.

Where we rely on your consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

5. Data Sharing & Disclosure

phfun.com does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML compliance service providers who assist phfun.com in verifying player identities and screening for financial crime risks.
• Game Software Providers: Licensed game developers and live dealer studios whose software powers games available on phfun.com. These providers may receive limited technical data necessary to deliver game services.
• IT & Cloud Service Providers: Hosting, data storage, and cybersecurity service providers who process data on phfun.com's behalf under strict data processing agreements.
• Regulatory & Law Enforcement Authorities: Philippine government agencies, regulatory bodies, and law enforcement authorities where disclosure is required by law, court order, or regulatory directive.
• Professional Advisors: Legal counsel, auditors, and other professional advisors, subject to professional confidentiality obligations.

All third parties with whom phfun.com shares personal data are required to handle that data in accordance with applicable data protection laws and phfun.com's data processing standards.

6. Data Retention

phfun.com retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Active Account Data: Retained for the duration of your phfun.com account and for a minimum of five (5) years following account closure, as required by Philippine AML regulations.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with applicable financial record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction, whichever is later.
• Customer Support Records: Retained for three (3) years from the date of the last interaction, unless a longer retention period is required for dispute resolution or legal proceedings.
• Marketing Preferences: Retained until you withdraw consent or opt out of marketing communications.

When personal data is no longer required, phfun.com will securely delete or anonymize it in accordance with our data retention and disposal procedures.

7. Cookies & Tracking Technologies

phfun.com uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device when you visit phfun.com.

Types of cookies we use:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including maintaining your login session and processing transactions. These cannot be disabled.
• Performance & Analytics Cookies: Help us understand how players use phfun.com so we can improve the Platform. Data collected is aggregated and anonymized.
• Functional Cookies: Remember your preferences such as language settings and game display options to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content about phfun.com. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the phfun.com Platform. For more information on managing cookies, refer to your browser's help documentation.

8. Data Security

phfun.com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• All data transmitted between your device and phfun.com is encrypted using SSL/TLS protocols.
• Sensitive data, including passwords and payment information, is stored using industry-standard encryption and hashing algorithms.
• Access to personal data within phfun.com is restricted to authorized personnel on a need-to-know basis, subject to strict access controls and audit logging.
• phfun.com conducts regular security assessments, penetration testing, and vulnerability scans to identify and address potential security risks.
• Our systems are monitored 24/7 for suspicious activity and potential security incidents.

9. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phfun.com:

• Right to Be Informed: You have the right to be informed of how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy.
• Right to Access: You may request a copy of the personal data phfun.com holds about you at any time.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests.
• Right to Data Portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe phfun.com has violated your data privacy rights.

To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13. We will respond to all valid requests within thirty (30) days. We may need to verify your identity before processing your request.

10. Children & Minors

phfun.com is strictly an adult platform. In accordance with Philippine gambling regulations, only persons aged 21 years and above are permitted to register and use the phfun.com Platform.

phfun.com does not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will immediately close the relevant account and delete all associated personal data.

If you are a parent or guardian and believe that a minor has registered on phfun.com or provided us with personal data, please contact our support team immediately so we can take appropriate action.

11. Third-Party Links

The phfun.com Platform may contain links to third-party websites or services. This Privacy Policy applies solely to the phfun.com Platform and does not cover the privacy practices of any third-party websites or services that may be accessible via links on our Platform.

phfun.com is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

phfun.com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page indicates when this Policy was most recently revised. Your continued use of the phfun.com Platform after the effective date of any revised Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how phfun.com protects your personal data.

13. Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by phfun.com, please contact our Data Protection Officer (DPO):

• Live Chat: Available 24/7 directly through the phfun.com Platform — the fastest way to reach us.
• Email: [email protected]

phfun.com aims to respond to all data privacy enquiries and requests within thirty (30) days of receipt. For complex requests, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

This Privacy Policy was last updated in May 2026 and supersedes all previous versions. © 2026 phfun.com. All rights reserved.